Have a question about Added Time Outfitters’ shipping or return policies? You can find them in full below.
Most in-stock items ship within 48 hours of ordering. However, some orders and items may take longer to process. Added Time Outfitters only ships orders on business days; orders placed on Saturdays, Sundays, or U.S. holidays typically ship within 48 hours of the nearest business day.
Orders with multiple items may be split across multiple shipments, and items ordered together may not be shipped out on the same day.
Occasionally, items may be out-of-stock or on backorder. Customers will be alerted in both instances, and in the event of a backorder, will be provided an approximate date of shipment.
Standard shipping and handling charges are based on the pre-tax value of US orders. All orders are shipped via USPS.
Orders Outside of the United States
Added Time Outfitters does ship internationally to destinations outside of the United States. However, all customs, duties, and taxes are the responsibility of the ordering customer.
Orders shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of an international shipment may be subject to such import fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Added Time Outfitters has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; customers should contact their local customs office for further details.
For orders where customs clearance procedures are required, it can delay arrival beyond our original delivery estimates.
Purchased items are eligible for return policy up to 14 days from the date of delivery. To be eligible for a return, items must be unused and in original condition. If an item has had its tags removed, has sustained damage by the customer, and/or are deemed to have been worn, it will be ineligible for return.
Only regular priced items may be refunded. Sale, clearance, and/or reduced-price items cannot be refunded.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return conditions are met, then a refund will then be credited back to your original method of payment for the original purchase price plus taxes. Most orders will be processed within 30 days of return receipt. Credit for gift returns will be issued to the original purchaser.
Please note we do not refund shipping costs.
Returned items and a copy of the original email receipt for the item should be sent to, at the expense of the shipper, the following address:
211 W. 6th Street
Covington, KY 41011