We get lots of questions here at Added Time Outfitters — here are some answers to a few of the ones we see most frequently. If you still can’t find an answer to your question below, get in touch with us here.
What size are Added Time Outfitters’ wristbands?
All of our reversible wristband designs are one-size-fits-all and are made of a stretchy elastic, allowing for a comfortable fit for most wrists. Each wristband has a minimum circumference of just over 7 inches (180mm), though they can easily stretch to over 9 inches (231mm).
Can my wristband get wet? Will the colors bleed?
Added Time Outfitters wristbands are safe to get wet and the designs will not run or bleed.
Is the USPS Standard shipping really free?
Yep! So long as your order destination is located in the 50 United States and it only contains wristbands and/or stickers, it will ship free of charge. Orders normally arrive within 10-15 business days of your order’s shipment notification. Just be forewarned that our free shipping option does not offer shipment trapping.
If you’re interested in faster shipping or receiving tracking information for your order, we offer an optional USPS First Class shipping option for all orders. You can see our full shipping policy here.
I’m outside of the United States… does Added Time Outfitters offer international shipping?
Of course, we ship outside of the United States! But we do charge a flat-rate $5.00 shipping charge for wristbands/stickers or $10.00 shipping charge for apparel and hats to get it beyond our borders. International shipping time is dependent on the final destination, though orders should arrive within 1-3 weeks or your shipment notification. You can see our full shipping policy here.
I’ve placed an order but didn’t receive any tracking information. What’s up with that?
If you received a completed order confirmation email but did not receive tracking information, you likely selected our Free USPS Standard Shipping option. In order to offer a free shipping option, the USPS does not currently offer shipment tracking or tracking numbers. If your package has not arrived within 10-15 business days (or 1-3 weeks for international orders) of shipping confirmation, please get in touch with us here.
For any future orders, we do also offer USPS First Class shipping and the shipment tracking it offers for a flat-rate $5.00 charge per order.
I don’t see a design for the team I support. Can I make a suggestion?
Added Time Outfitters is committed to helping you support your favorite team and remember their greatest moments, and as such we’re dropping new designs all the time. We also have an extensive plan to offer designs for clubs and national teams across the globe in the months to come. Make sure to follow us on social media — Facebook, Instagram, and Twitter — to stay up-to-date on all of the latest drops.
If we haven’t yet released a wristband for your team, submit your suggestions here.
I have a moment I would like to celebrate. Can I order wristbands with custom designs?
We know that special moments and memories aren’t restricted to professional teams. That’s why Added Time Outfitters does offer custom design options for your favorite youth, high school, college, or amateur teams, as well as like-minded organizations and brands. Get in touch with us here to learn more about pricing and minimum order quantities.
Are your products available at wholesale pricing?
Yes, we do offer options for retailers and resellers to carry Added Time Outfitters accessories and apparel. Our keystone pricing model includes a unique point-of-sale display and is perfect for soccer retailers, tournaments, and fan-shops. For more information on our wholesale options, get in touch with us here.
What if my order doesn’t fit, is damaged, I don’t like it as well as I thought, etc.?
Added Time Outfitters does have a full return policy. Should you, unfortunately, run into any of these issues, get in touch with us first by clicking here.